Darden Restaurants
Orlando, Florida
Job Description
The Internal Communications Director oversees the planning, organization, coordination and implementation of communications designed to inform and engage the 180,000 employees across the Darden organization. This includes employee targeted publications, intranet, executive communications, internal announcements, electronic newsletters, organizational memos, Total Rewards support materials and the company’s entrance into the use of social media as an internal communications vehicle. Additionally, the Director manages the creation and direction of content, frequency, and the most effective delivery channels for various communications to reinforce the culture and employer brand promise with each communication initiative.
ROLES AND RESPONSIBILITES:
-Oversees and leads the creation of content for all internal communications vehicles
-Creates and implements social media strategy which significantly enhances employee engagement
-Coordinates numerous communications across multiple vehicles to ensure maximum impact and efficiency
-Understands the value and use of social media as an employee engagement tool and provides strategic direction in their design and implementation
-Manages intranet and assists in the development of new intranet architecture
-Develops team members by seeking out and supporting training, development, and other professional growth opportunities; manages individual and team performance through coaching, feedback, and performance management discussions
-Manages resources, tasks, contracts, scope, and budgets for projects; supports and manages budgeting, contract agreements, and invoice payment for vendor-related work
-Plans, organizes, monitors and controls all aspects of a project and ensures engagement, commitment, and risk management; prepares ongoing communication on project status to ensure senior management alignment
-Creates and assists in the creation of executive communications (e.g. scripts, presentations, etc.); provides direction on content, frequency, and most effective delivery medium for various communications
-Remains up to date on latest trends and, tools related to internal communications with particular focus on social media
-Partners with operating company Media and Communications on the development and implementation of brand-specific internal communications
Job Requirements
REQUIRED TECHNICAL SKILLS:
-Employee Communications: Demonstrates the capability to develop and manage a variety of internal communication vehicles; understands employee insights and motivations and tailors communications effectively to create impact and engagement
-Social Media: Demonstrates the ability to use social media as a tool to reach all employees with compelling messages and create a two-way dialogue
-Executive Communications: Demonstrates the capability to support and create effective executive communications
-Employer Brand Strategy: Demonstrates the ability to appropriately weave Darden Employer Brand messaging throughout all employee touch-points
-Project Management: Demonstrates the capability to achieve desired outcomes on time and within budget through the application of project management principles and techniques
REQUIRED EDUCATION:
-Bachelor’s Degree (Communications, Marketing, Journalism, or related field)
OTHER KEY QUALIFICATIONS:
-Minimum of 8-10+ years internal communications for an agency or within a large corporation
-Proven expertise across all internal communication mediums
-Demonstrated track record of success in building employee engagement through communications
PREFERRED SKILLS AND EXPERIENCE:
-Advanced degree in Communications
-Proven experience helping to set a long-term vision and build business cases
-Demonstrated ability to lead, coach and hold team members accountable for high levels of performance
APPLY FOR THIS JOB
Contact Person: Debbie Yarborough
Email Address: dyarborough@darden.com
Phone: 407-245-6153
Fax: 407-241-6674
Apply URL: http://www.dardenrestaurants.
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